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At IzzyMinerals.com, we prioritize our customers’ satisfaction, recognizing that prompt and precise shipping is pivotal to achieving it. Our shipping policies are meticulously crafted to ensure the secure and efficient delivery of all our products.

We are delighted to provide complimentary shipping for all orders placed through our website, utilizing reputable carriers such as DHL or FedEx. However, we are always pleased to accommodate special shipping requests from customers, subject to availability. For international orders, we typically rely on the same carriers to ensure a secure and timely delivery.

To guarantee your products reach you in impeccable condition, we take every precaution. All minerals are packaged in robust boxes and securely wrapped in bubble wrap or other protective materials, shielding them from any potential loss or damage during transit. Should you receive a damaged product, please don’t hesitate to contact us, and we will promptly make it right.

Understanding that returns may be necessary at times, we gladly accept returns within 90 days from the delivery date. If you need to return a product for any reason, please reach out to us directly for detailed instructions. Please be aware that any shipping expenses incurred during returns, including return costs, are the buyer’s responsibility.

We appreciate your choice of IzzyMinerals.com for your mineral needs. We take pride in our unwavering commitment to excellent customer service and the punctual delivery of high-quality products. Our team is always available to address any questions you may have regarding our shipping policies.

At IzzyMinerals.com, we value our customers and strive to ensure they have a positive experience when shopping for our minerals and gemstones. We stand behind the quality of our products and offer a refund policy to provide peace of mind to our valued customers.

Our Refund Policy covers all purchases of mineral and gemstone products made on IzzyMinerals.com. If for any reason you are not satisfied with your purchase, we offer a full refund of the purchase price.

To initiate a refund, please contact us within 90 days of receiving your product and provide proof of purchase. We kindly ask that the product be returned in its original condition. If the product is returned damaged, we will be unable to provide a refund.

Please note that customers are responsible for any shipping fees associated with returning the product. Once we receive and inspect the returned product, we will issue a full refund, less any applicable fees. We will refund your payment using the same method of payment that was used for the original purchase.

If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us at any time.

Our team is here to assist you and provide a memorable shopping experience.

At IzzyMinerals.com, we believe that customer satisfaction is of the utmost importance. That’s why we offer a comprehensive return policy for all of our minerals and gemstones.

We want you to feel completely satisfied with your purchase, which is why we offer a no-questions-asked 90-day return policy. If you are not completely happy with any product that you purchase from us within 90 days of the purchase date, you can return the item for a full refund or exchange.

To initiate a return, simply ship the item back to us in its original condition, including all packaging, literature, and certificates, if applicable. Please ensure that the item is postmarked within 90 days of purchase and that you obtain a tracking number from your courier service to ensure delivery. Kindly keep all relevant information, including the tracking number, for your records.

Once we receive your returned item and verify that it complies with our return policy, we will issue a prompt refund of the purchase price (excluding shipping fees; special order items will not be refunded).

At IzzyMinerals.com, we stand behind our products and are committed to providing you with a positive shopping experience. If you have any questions, please do not hesitate to contact us. Shop with confidence knowing that we guarantee your satisfaction or your money back.